Issue: AOL Email Not Working in Outlook

AOL Email Not Working in Outlook

AOL mail or AIM (AOL Instant Messenger) is a free web-based email service provider that allows you to send and receive emails on any email client that supports POP or IMAP and SMTP servers. AOL Email not working in Outlook is not a new issue. It is encountered by most of the AOL mail and Outlook users. To resolve this issue, try the following suggestions.

Method 1: Update your password 

If you encounter this issue after changing your AOL mail account password, then make sure that you’ve updated it in the email client. If you haven’t, then update the password by following the instructions given below.

  • Step 1:Launch the Outlook application on your computer.
  • Step 2:Go to the Email Accounts or Account Settings section.
  • Step 3:Choose your AOL mail account.
  • Step 4:Navigate to the password section and enter the new password in the given field.
  • Step 5:Click Save.

Similarly, for your AOL mail account, if you have enabled the 2-step verification, then create and use an app password. To do so, follow the below instructions.

  • Step 1: Sign in to your AOL mail account.
  • Step 2: Click the Manage app passwords or Generate the app password option.
  • Step 3: Choose the Outlook application from the suggestions list.
  • Step 4: Click the Generate option.
  • Step 5: Create the desired password and click Done.

Now, try to use AOL mail in Outlook. If the AOL email not working in Outlook persists, then perform the next troubleshooting instructions.

Method 2: Check your account’s Incoming settings

Check whether the IMAP or POP settings you have entered are correct.

The server settings of AOL mail are given below.

Incoming Server settings


Server address:

Port: 995

SSL: Yes, required


Server address:

Port: 993

SSL: Yes, required

Outgoing Server settings

Server address:

Port: 465

SSL: Yes.

If you have configured your AOL account’s incoming and outgoing server settings wrongly, then reconfigure them using the correct details given above.

Check if the AOL Email is working in Outlook. If the issue persists, proceed with the method given below.

Method 3: Update Outlook

  • Step 1: Check whether the Outlook application is up-to-date. 
  • Step 2: To update the Outlook application to the latest version, follow the below instructions.
  • Step 3: Launch Outlook.
  • Step 4: Click File > Office Account > Update Options > Update Now.
  • Step 5: Now, if an update is available, then the update will begin to download shortly.

If the AOL email not working in Outlook even after updating Outlook, you can contact us for more solutions. To know more about any mail issues verify on the mail setup page.

Related Links:

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