Step 8:Also, try using the mobile data and check whether the AOL Comcast mail is working correctly or not.
COMCAST SERVER IS DOWN:
- Step 1:Believe it or not, sometimes, even large organizations face server outages.
- Step 2:One of the easiest ways to know if the comcast mail server not responding or not is by signing in using the web application.
- Step 3:Open any of the web browsers.
- Step 4:Go to Xfinity.com.
- Step 5:Enter the user credentials (username and password) to sign in.
- Step 6:Click on the Mail icon.
- Step 7:If you are able to access all the emails without any issues, then the server is working.
- Step 8:If you notice an error code stating "500" on the screen, it indicates that the server is down.
- Step 9:Just keep checking if the mail server gets back to the normal state.
- Step 10:Usually, this may take a few hours or so.
INCORRECT MAIL SETTINGS:
- Step 1:It is quite noticeable that incorrect mail settings on your iPhone can lead to comcast email on iphone not working problem.
- Step 2:Click on the Advanced tab.
- Step 3:Here, you will get more detailed Incoming Mail Server settings.
- Step 4:Incoming Server HostName - imap.comcast.net
- Step 5:Username - Your Comcast email account username
- Step 6:Password - Re-enter the email password here
- Step 7:Incoming Mail server port - 993
- Step 8:Use SSL - ON
- Step 9:IMAP Path Prefix - empty
- Step 10:Authentication - Password required
If you have issues while sending emails from your Comcast account, then check out the following Outgoing Mail Server settings.
- Step 1:Outgoing Server HostName - smtp.comcast.net
- Step 2:Username - Your Comcast email account username
- Step 3:Password - Re-enter the email password here
- Step 4:Outgoing Mail server port - 587
- Step 5:Authentication - Password
- Step 6:Use SSL - Yes
OUTDATED MAIL APPLICATION:
To know more about comcast email on iphone not working issues continue reading.
- Step 1:Always try to keep your iPhone updated.
- Step 2:Basically, updates are released to fix certain bugs on your device.
- Step 3:Periodically, check if Apple has released any updated version of the app.
- Step 4:If yes, then update the same.
DISABLE VPN NETWORK:
- Step 1:Though it is recommended to use a VPN (Virtual Private Network) all the time, there are a few occasions where you need to disable it for a short while.
- Step 2:Some sites do not allow VPN connections. So, if you have a VPN, try to disable it temporarily to connect to Comcast email.
FORCE RESTART YOUR IPHONE:
- Step 1:It is a known fact that your iPhone stores lots of unwanted stuff over time.
- Step 2:So, restarting the device will clean up all the unwanted stuff because it is quite possible that some of these unwanted stuff could have impacted the functioning of Comcast email.
So, these are some of the best troubleshooting methods you can try with your iPhone device and Comcast email on iPhone not working issues like before. For more guidance, call our tech team.