How To Fix The Isssue Cannot Open Links In Gmail?

Gmail is an email service provider for sending and receiving emails online. Google’s Gmail is a top-rated email service. Initially, you get 15 GB of storage space when you sign up for Gmail and get double protection from spammers. However, in the past, we might have encountered the issue: cannot open links in Gmail. This issue is not new, and people often face it. Follow the troubleshooting methods given below to fix the cannot open the links in Gmail problem.

Basic troubleshooting - Check your Internet connection:

Step 1:This issue is likely related to the web browser and the Internet connection.

Step 2:So, as soon as you face the issue, check the Internet connection status.

Step 3:Click the Wi-Fi icon on your computer’s taskbar.

Step 4:Check if the Connected status is displayed.

Step 5:If possible, connect the PC to your mobile hotspot and then try to open the link in Gmail.

Solution 1: Set your browser as the default one:

step 1:If you are using Internet Explorer as the browser, launch it from your computer.
step 2:Click the Tools menu and select Internet Options from the drop-down list.
step 3:Go to the Programs tab and click the Make Default button.
step 4:Click OK and check if you can open links from Gmail.

Update the Chrome browser:

If you use the Chrome browser on your PC, follow the below steps to update it.

step 1:Open the Chrome application.
step 2:Click on the three dots.
step 3:From the drop-down menu, select Help.
step 4:Choose About Google Chrome and click the Check for updates button.
step 5:After that, the new update will be installed on your computer.
step 6:Make sure that your computer is connected to a reliable Internet connection.
step 7:Once the update is done, re-launch the Chrome browser to see if the problem is resolved.
step 8:If you do not find the Check for updates button, this means that your Google Chrome browser is already up to date.
step 9:If the above steps don't solve your problem, you can jump to the next troubleshooting method.

Additional step - Restart your browser:

step 1:Close the web browser.
step 2:Wait patiently for a few minutes or so.
step 3:Now, re-launch the web browser and sign in to your Gmail account.
step 4:Try to open the links in Gmail.
step 5:If the same issue persists, then look at the following method.

Continue to read the following and get the solutions for your query Cannot Open Links In Gmail.

Solution 2: Setting up the protocol handlers

step 1:Open the Chrome browser on your PC.
step 2:Navigate to the Gmail Sign-In page.
step 3:Enter your login credentials in the required fields and click the Submit button.
step 4:Once you have logged into your Gmail account, click the Protocol Handler icon available on the right of the address bar.
step 5:In the pop-up dialog box, click the Allow radio button to give access to the email links.
step 6:Click the Done button and check if you can open the email links from your Gmail account.

Solution 3: Clear cache, cookies, and browsing history of your browser

If you’re using the Chrome browser, carry on with the following steps to clear the cache, cookies, and browsing history.

step 1:Open the Google Chrome web browser.
step 2:Click the More option.
step 3:Select the Clear browsing data option.
step 4:Choose a specific time range and click Delete.
step 5:Similarly, select the Cache and Cookies option and click Clear.
step 6:Now, try to open the links in Gmail.

Solution 4: Enabling and disabling handler switch:

This method can be used if you are unable to find the Handler icon from the Gmail tab.

step 1:Go to your Chrome browser.
step 2:Open the Gmail tab and type chrome://settings/handlers in the address bar.
step 3:Click the More icon.
step 4:Select the Remove option from the displayed menu.
step 5:Toggle on and off the Allow sites to ask to become default handlers button.
step 6:Now, you can access the Handler icon from the Gmail tab.
step 7:Click the Handler icon and select the Allow option in the pop-up window.
step 8:Click Done and verify the settings by opening a test email link from your Gmail account.

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