HOW TO TROUBLESHOOT OUTLOOK EMAIL ISSUES?

How To Troubleshoot Outlook Email Issues

Does your Outlook stop running or refuse to send emails? Here are some of the steps to know how to troubleshoot outlook email issues.

COMMON PROBLEM THAT OCCURS IN OUTLOOK

  • Step 1:It shows errors while sending and receiving emails.
  • Step 2:Outlook keeps prompting for the password.
  • Step 3:MS Outlook does not show up emails.
  • Step 4:Outlook sends spam emails to contacts.

METHODS TO TROUBLESHOOT YOUR OUTLOOK EMAIL ISSUES

There are many methods to troubleshooting Outlook email issues. Let's see some of the standard and easy ways below.

Start Outlook in safe mode:

Method 1 - Open Outlook in safe mode using shortcut

Press the Ctrl key and then click on the Outlook app. A warning dialog box appears. Click OK to open it in safe mode.

How To Troubleshoot Outlook Email Issues

Method 2 – Open Outlook in safe mode using Command Prompt

  • step 1:On your keyboard, just press the Windows + R keys.
  • step 2:The Run dialog box opens, enter outlook.exe/safe, and press OK.
  • How To Troubleshoot Outlook Email Issues
  • step 3:Select the default Outlook option from the Profile name drop-down menu and click OK in the Choose Profile window.
  • step 4:Outlook will now start in safe mode.

Run online repair:

  • step 1:On your computer, open the Start menu.
  • step 2:In the search bar, just type "appwiz.cpl" and click on it.
  • step 3:Locate your Microsoft Office and click Change.
  • step 4:A Microsoft tab opens, select the Online Repair option.
  • How To Troubleshoot Outlook Email Issues
    How To Troubleshoot Outlook Email Issues
  • step 5:Click Repair.
  • step 6:Once done, open Outlook and check whether the problem is resolved.

Check your safe and blocked sender list:

If you did not receive an email in your Outlook, follow the below steps for outlook email troubleshooting.

  • step 1:On your Outlook app, open Settings and click View all Outlook settings.
  • step 2:Choose Mail and then click on Junk email.
  • step 3:If you see the sender's email in the block list, unblock them and click Save.
  • step 4:If your sender's name is not in the block list, navigate to Safe sender and domains.
  • step 5:Enter the sender's email address.
  • step 6:Now, click Add.
  • step 7:Finally, click Save to confirm the changes.

Clean your Inbox:

If your Inbox is full, you cannot send or receive new messages. So clean your Inbox.

  • step 1:Right-click on the Junk Email folder and then select the Empty folder option.
  • step 2:Use Sweep to remove unwanted emails from your folder. It allows you to delete messages just by sweeping them.

Increase your message sending limits:

If you face any issue in sending your emails, increase your sending limit by adding security info. And keep reading continuesly and get the solution of outlook email troubleshooting issues

Method 1: Using a Phone number

  • step 1:Go to your Microsoft account security page and choose Update info.
  • step 2:Now, select the Add security info option.
  • step 3:Enter your phone number in the dialog box.
  • step 4:Click Next and follow the instructions displayed on the screen.

Method 2: Using an Alternative email address

  • step 1:Go to your Microsoft account security page and choose Update info.
  • step 2:Pick the Add security info option.
  • step 3:Choose the arrow next to the phone number in the dialog box and click an alternate email address option.
  • step 4:Enter an alternate email address.
  • step 5:Now, click Next.
  • step 6:Follow the instructions displayed and complete the process.

Method 3: Two-step verification

  • step 1:Choose Update info on your Microsoft account security page.
  • step 2:Now, select Add security info option → Set up two-step verification.
  • step 3:Enter your password and click Sign in.
  • step 4:Select Next and complete the process by following the on-screen instructions.

Create a new Microsoft Outlook account:

  • step 1:On your Outlook app, select File and click Add Account.
  • How To Troubleshoot Outlook Email Issues
  • step 2:Enter your email address and click Connect.
  • How To Troubleshoot Outlook Email Issues
  • step 3:Now, enter your password and select OK.
  • step 4:Finally, click Finish.

You are done with some of the simple methods for troubleshoot outlook email. Try using Outlook and see if you can send and receive emails. If you face any issue, contact our technical experts.

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