Solved: Outlook App Error 701

Outlook App Error 701

To resolve the Outlook app error 701, carry out the troubleshooting steps mentioned here.


If you are using the Outlook app on a computer, then follow the troubleshooting steps given in this section.

Internet Connection:

  • Step 1: First, check if the internet connection is stable and active.
  • Step 2: If the network connection is not stable, troubleshoot the network problem.

Windows Firewall Settings:

  • Step 1: The Windows firewall might also block the Outlook application.
  • Step 2: Configure the Windows firewall settings. If needed, disable the firewall and check if the error 701 is resolved.

Incorrect Settings:

  • Step 1: Make sure you have entered the correct incoming and outgoing mail server settings for your email account in the Outlook app.
  • Step 2: If the information is incorrect, change them.

Re-installing the Outlook App:

  • Step 1: Uninstall the Outlook application from your computer using the following steps.
  • Step 2: Click the Start menu on the computer.
  • Step 3: Click the Control Panel option and select the Add/Remove option.
  • Step 4: Search for the Microsoft Outlook application from the Applications list and click the Remove option.
  • Step 5: Continue with the on-screen prompts.
  • Step 6: Once the Outlook application is removed, restart the computer.
  • Step 7: After restarting the computer, install the application again by following the steps.
  • Step 8: Insert a setup CD, run the setup application, and proceed with the rest of the on-screen guidelines.
  • Step 9: Once done, check if the Outlook app error 701 has been resolved.

Android Mobile Phone:

If you are an Android mobile phone user, then make use of the steps mentioned in this section to clear the Outlook error.

Storage Space:

  • Step 1:Usually, the Outlook app will create a folder to store all the contents of the email account on your Android mobile phone.
  • Step 2:Check if the Android mobile phone has adequate memory space.
  • Step 3:At least, the Android mobile phone must have 1 GB storage free space to store the contents of the Outlook email.

Cache & Data of the Outlook App:

  • Step 1: Launch the Settings application on the Android mobile phone.
  • Step 2: Tap the Apps & Notifications option, navigate to All Apps, and find the Microsoft Outlook application.
  • Step 3: Select the application and tap the Force Stop option.
  • Step 4: Navigate to the Storage & Cache section and then select the Clear Storage option followed by the Clear Cache option.
  • Step 5: This will clear all the cache data of the Microsoft Outlook application.

Installing the App Again:

  • Step 1: Tap and hold the Outlook application and then drag it to the top of the screen over the Trash icon.
  • Step 2: This will uninstall the Outlook application from the Android mobile phone.
  • Step 3: Install the Outlook application again from the Google Play Store application.
  • Step 4: Configure the mail server settings correctly.
  • Step 5: If the Outlook app error 701 persists, get assistance from our technical support member by clicking the Call button available on this web page.

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