How To Fix Rackspace Email Search Not Working Issue?

How To Fix Rackspace Email Search Not Working Issue

Like Gmail and Yahoo, Rackspace is also an email service provider that allows you to send and receive emails easily and quickly. It is one of the affordable and business-class email hosting solutions that are designed particularly for your small business. Following steps are explained about rackspace email search not working issue.

The key features offered by this email service provider are listed below:

  • Step 1:Free and easy migrations
  • Step 2:Premium anti-spam and anti-virus protection
  • Step 3:Unlimited aliases and group lists
  • Step 4:Auto-setup tool
  • Step 5:Secure IMAP

Encountering a problem while using an email account is a very common thing. On this page, you’re going to see how to fix the Rackspace mail search not working issue.

Like other email service providers, the Rackspace email also offers a search option that helps you to access the data (that you’re looking for) easily and quickly. However, some users have reported that the Rackspace email search not working.

If you’re also encountering the same problem, follow the instructions given below to fix it.

Using The Advanced Search Tab

You can do a search in the Rackspace email using either the Simple tab or the Advanced Search tab. Now, if you’re encountering the problem while using the Simple tab, check whether it works with the Advanced search option.

To do so, on the main screen of the Rackspace email account, click the New tab followed by Advanced search. Now, in the search field, enter what you’re looking for and tap Enter.

Check whether the requested search result appears on the screen. If yes, the “search not working” problem is fixed. Otherwise, try the next solution.

Using The Previous Version

If you’re encountering the Rackspace mail search not working problem after installing the latest version of the software, install its previous version and check whether the issue is fixed with the new one.

For example, if you’re encountering this problem after installing the Rackspace email software with version v1.9.4, uninstall the latest version and install the previous version v1.9.3.

Click Call to know more about how to fix the “Rackspace email search not working” issue.

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