- Step 1:If you see an authentication error whenever you open the Spark email client on your device, carry out the easy steps mentioned below to resolve the problem.
- Step 2:The main causes of this problem could be a mistyped password, incorrect username, or failure to connect to the email server.
- Step 3:Check if you are running the latest version of the Spark email program.
- Step 4:If you use an Android mobile phone, open the Google Play Store application and select the My apps & games option.
- Step 5:If you are using an iPhone, launch the App Store application and tap the Updates option.
- Step 6:Check if an update is available for the Spark email client app. If any update is available, tap the Update option to update Spark to the most recent version.
- Step 7:Make sure to enter the correct login credentials to access the email account from the Spark program.
- Step 8:If you have generated an app-specific password, you still have to use the email account password, as Spark does not support the two-step verification.
- Step 9:If the two-step verification feature is enabled, you have to enter the verification code after providing the email account password.
- Step 10:A stable internet connection is mandatory to access the email account.
- Step 11:Some times, this happens to be the main reason for the authentication error.
- Step 12:Disabling the VPN might help you to resolve the authentication error.
- Step 13:If the error persists, you can send a feedback form.
