Webmail Not Sending Email

Webmail is an email service that can be easily accessed from a web browser. If you have not configured your email account using the right SMTP server details, you may not be able to send email messages from an email client application. You may also face problems when you try to send email messages from other external online email clients like Hotmail, Yahoo, or Gmail. If the Webmail is not sending emails, consider the steps that are given below to fix the issue.

Webmail Not Sending Email
  • Step 1: Verify whether there are any Internet connection issues. If so, connect your computer to a temporary network. 
  • Step 2: If the server is down in your area, you may not be able to send emails. For this, try sending an email after some time.
  • Step 3: Check the server credentials, whether it is configured correctly.
  • Step 4: If you have exceeded the maximum emails per hour limit, you may not be able to send email messages. You can send up to a maximum of 150 emails in an hour.
  • Step 5: If any of your email accounts has exceeded its Disk Quota, it will also affect other email accounts added to Webmail.
  • Step 6: When the sent message fails to deliver to the recipient, you will get a bounce back email message.
  • Step 7: If the mail proxy servers have email queues that are being backed up, there may be a delay of 3-4 hours.
  • Step 8: If the issue persists, try accessing your email account from your browser.
  • Step 9: Go to the Compose section and check whether you can send emails.
  • Step 10: If you are able to send emails from the browser, remove and reconfigure your account on the email client to fix the issue.
  • Step 11: Now, you will be able to send email messages.