- Step 1:First, an analysis of the sign-in problem is essential to determine the correct troubleshooting steps.
- Step 3:Check whether you have entered the correct username as well as the password for your Yahoo email account.
- Step 4:If the Sign-in or Login button fails to work or is greyed out, then the problem is with the browser.
- Step 5:Go to browser history and select all the searched websites.
- Step 6:Next, click the Clear data button to clear the cache and cookies stored in your browser.
- Step 7:Also, check the network connection or the DNS server on your computer.
- Step 8:Navigate to the current network adapter settings and open the Properties window.
- Step 9:Select Internet Protocol Version 4 (TCP/IPv4) from the displayed list and click the Properties button.
- Step 10:In the Internet Protocol Version 4 (TCP/IPv4) Properties window, select the Obtain an IP address automatically radio button.
- Step 11:Enable the Obtain DNS server address automatically button to resolve the network issues.
- Step 12:If the firewall on your computer is blocking your Yahoo mail, you cannot access your account.
- Step 13:Therefore, check the firewall settings and unblock the Yahoo or browser access.
- Step 14:Even if you have forgotten your Yahoo password, you cannot access your email account.
- Step 15:Open the default browser and go to the Yahoo sign-in page.
- Step 16:Enter your Yahoo mail ID and click Next.
- Step 17:Click the Forgot password option to access the Yahoo Sign-in helper.
- Step 18:Enter the recovery phone number or email address to get an activation code for your Yahoo mail.
- Step 19:Enter the passcode in the required field and access your account.
- Step 20:Remove and create a new password for your Yahoo mail.
- Step 21:Allow access for unknown devices to sign-in to your account and enable the two-step authentication.
- Step 22:If you can't sign into yahoo mail, click the Call button provided on this web page to get remote assistance.
