Windows Mail Not Syncing With Aol

AOL or AIM is one of the most used, free web-based email services worldwide. It is a division of Verizon Communication that allows you to send and receive emails over the Internet. You can set up and use this email service from an email client or a web browser.

However, some Windows 10/11 users have reported that they are facing problems when syncing their AOL Mail account with the Mail app. If you’re also facing the “Windows Mail not syncing with AOL” issue, continue reading this page to know the causes and solutions to fix it.


This problem is faced by many users after upgrading their Windows 10 computers. So, the sync problem might be with the upgraded OS version.

Other Possible Causes

The Windows Mail will not sync with AOL if:

  • step 1:There is a problem with the email client
  • step 2:An authentication error exists

Resolving “Windows Aol Mail Not Syncing”

Perform the following troubleshooting solutions one by one. After performing each solution, check if the sync problem is fixed. If the Windows Mail is not syncing with AOL, perform the next method.

Creating And Using An App-specific Password

Sometimes while syncing an email account with a third-party email client, you might need to enter the app password to complete the sync process. So, create an app password for your AOL account and use it to complete the synchronization process.

  • step 1:Access your AOL Mail account over a web browser.
  • step 2:Locate the Options option at the top right corner of the account screen and click on it.
  • step 3:Choose the Account Info option followed by Account Security.
  • step 4:Now, locate the Generate app password command and click on it.
  • step 5:Go to the “Select an app, then generate an app password” section.
  • step 6:Choose the Windows Mail option from the drop-down menu beside the Generate button.
  • step 7:Select Other apps from the drop-down menu if the Windows Mail option is not listed.
  • step 8:Type Windows Mail in the given field and click Generate.
  • step 9:Now, the AOL Mail app password for Windows Mail will be displayed on the screen.
  • step 10:Note down or copy the password displayed on the screen and click Done.
  • step 11:Now, open the Windows Mail app on your computer.
  • step 12:Try to sync your AOL Mail account with it.
  • step 13:Type the generated app password in the given field when prompted.

Disable Or Turn Off The Two-step Verification

Check and disable the two-step verification on your AOL Mail account to fix this Windows 10 Aol Mail Not Syncing Issue.

  • step 1:Sign in to your AOL account from a web browser.
  • step 2:Open the Account Security window. (Refer to the instructions above if necessary).
  • step 3:Locate the two-step verification that you have enabled on your account and click the toggle button beside it.
  • step 4:For example, if you’re using a Phone Number, locate and click the toggle button beside it to turn off the two-step verification feature.
  • step 5:Now, try to sync your AOL Mail account with the Windows Mail app.

Modifying The Sync Settings

The Windows Mail will not sync with your AOL mail account if the account’s sync settings are misconfigured. Check and modify the sync settings on your account.

  • Step 1:Open the Account Settings screen of your AOL Mail account.
  • Step 2:Click on Options for syncing your content below Change mailbox sync settings.
  • Step 3:Turn on the Email option by clicking the toggle button.
  • Step 4:Go to the Advanced mailbox settings section and click the Incoming and outgoing mail server info command.
  • Step 5:Modify the sync settings by following the prompts displayed on the screen.

Contact us if the Windows Mail not syncing with AOL, even after performing the above solutions.

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